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# Activate Vendor Shipping Rates 

This article guides you on how to allow your vendors to set up custom shipping rates at Shopify checkout.

##### Article Contents

1. [Requirements](#6-requirements)
2. [Expected Outcome](#6-expected-outcome)
3. [Third-Party Calculated Shipping Rates (video recording)](#6-third-party-calculated-shipping-rates-video-recording)
4. [How to Activate Vendor Shipping Rates](#6-how-to-activate-vendor-shipping-rates)
5. [Handling Errors](#6-handling-errors)

###### **Requirements**

In PuppetVendors, you must be on the Growth Plan ($119/mo), and in Shopify, your store must be on any of the following plans:

* A development store
* Confirm eligibility by contacting Shopify support ( [More info.](https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/enabling-shipping-carriers/ups#plan-requirements-for-third-party-carrier-calculated-shipping))
* You are on the **Shopify** **Grow **(Available for an additional monthly fee, or included with annual billing),** Shopify Advanced, or Shopify Plus** plan
* Must only use the shipping rates on PuppetVendors to set up shipping rates

||| Please ensure that all requirements above are met before you proceed.


###### **Expected Outcome**
![Vendor/Seller Shipping Rates on Shopify Checkout](https://storage.crisp.chat/users/helpdesk/website/cf9b185a0b087000/screenshot-2023-03-28-at-53446_ua2ffb.png)

###### Third-Party Calculated Shipping Rates (video recording)

${frame}[Demo - Vendor shipping rates](https://www.loom.com/embed/f44a91e9ac584a75889b8108fbbfa892?sid=01747ff4-9b7b-44bc-90be-83d4bcd8a320")


###### **How to Activate Vendor Shipping Rates**

1. Activate Shipping Rates by going to **Settings > Shipping > Shipping Rates** and click on the **Create Shipping Rate**. You can then start creating shipping rates for your vendors.

![Activate Shipping Rates in PuppetVendors](https://storage.crisp.chat/users/helpdesk/website/-/c/f/9/b/cf9b185a0b087000/sr1_2agz2k.jpg)

![Creating Shipping Rates](https://storage.crisp.chat/users/helpdesk/website/-/c/f/9/b/cf9b185a0b087000/sr2_17emet1.jpg)

2. Tell Shopify to use PuppetVendors as a shipping rate provider.

* Go to **Settings** 
* Shipping & delivery 
* Click on **Manage**

![Manage shipping rate](https://storage.crisp.chat/users/helpdesk/website/cf9b185a0b087000/screenshot-2023-03-27-at-62908_7rurhn.png)

* Create zone

![Create shipping zone](https://storage.crisp.chat/users/helpdesk/website/cf9b185a0b087000/screenshot-2023-03-27-at-63422_1kkkak9.png)

* Enter a zone name
* Select countries your vendor ship to

![Select shipping zone countries](https://storage.crisp.chat/users/helpdesk/website/cf9b185a0b087000/screenshot-2023-03-27-at-63650_ywwcfp.png)

* Once the zone is created, **Add rate** to the zone that you just created.

![Add shipping rate to zone](https://storage.crisp.chat/users/helpdesk/website/cf9b185a0b087000/screenshot-2023-03-27-at-63924_bt2fz3.png)

* Make sure your settings match with the image below when adding a rate.

![Shipping rates from PuppetVendors - Select Marketplace Shipping](https://storage.crisp.chat/users/helpdesk/website/-/c/f/9/b/cf9b185a0b087000/realtime-shipping-rates_hmczfh.png)

3. Set a default or fallback shipping rate. In the event that the vendor rates set up within the app does not show for any reason, this rate will be shown in its place preventing any potential checkout issues. **Define a custom backup rates by order value** option is recommended for the fallback rate.

![Fall-back shipping rates](https://storage.crisp.chat/users/helpdesk/website/cf9b185a0b087000/screenshot-2023-03-27-at-64250_pvhudt.png)

###### **Handling errors**

1. Error Message: Carrier Calculated Shipping must be enabled for your store before enabling: PuppetVendors - Marketplace Shipping Rate Provider

   Please confirm with Shopify support that you have **Carrier Calculated Shipping** enabled. Conditions for this includes

2. To add Carrier-Calculated Shipping, contact [Shopify Support](https://help.shopify.com/en/manual/fulfillment/setup/shipping-rates/third-party-carrier-calculated-shipping/carrier-accounts) and mention that you wish to activate Carrier Calculated Shipping Rates.