> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.puppetvendors.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Digital Products Module

This article demonstrates how to start a Digital Goods marketplace on Shopify when integrated with PuppetVendors. Following all the 4 steps will complete your set-up.

##### Article Contents

1. [How to activate selling digital products](#5-how-to-activate-selling-digital-products)
2. [Additional Digital Product Sections](#5-additional-digital-product-sections)
3. [How to create and upload Digital Products](#5-how-to-create-and-upload-digital-products)
4. [Video recording - how to upload digital products](#5-video-recording-how-to-upload-digital-products)
5. [Digital Products Fulfillments](#5-digital-products-fulfillments)
6. [How to assign digital files to a product or variant](#5-how-to-assign-digital-files-to-a-product-or-variant)
7. [How to activate a download link for customers](#5-how-to-activate-and-display-a-download-link-on-the-shopify-checkout-page)

##### How to activate selling digital products

1. If you have the Products add-on feature, configure your settings to allow your vendors to upload Digital products for you.  Go to **Settings** > **Products** > **Digital Products** and set the permissions.
![Digital Product Settings](https://storage.crisp.chat/users/helpdesk/website/-/c/f/9/b/cf9b185a0b087000/dp1_a2tr2q.jpg)

##### Additional Digital Product Sections

**Media Files**

We recently introduced these new digital product settings where all media files added by your vendors will be saved and can be accessed.

![](https://storage.crisp.chat/users/helpdesk/website/-/c/f/9/b/cf9b185a0b087000/dp2_zvyb2z.jpg)
We allow a 5GB storage but in case you require more, simple click the '**Add More Storage**' button to top up.

![](https://storage.crisp.chat/users/helpdesk/website/-/c/f/9/b/cf9b185a0b087000/dp22_1hihcha.jpg)
**Download Activity**

You can now also track the digital files downloaded by your customers in this section

![](https://storage.crisp.chat/users/helpdesk/website/-/c/f/9/b/cf9b185a0b087000/dp3_x67ycl.jpg)

##### How to create and upload digital products

1. Once set up, your vendors can now create products in their vendor portal by going to **Products** > **Create Product** button.
![Create Products in the vendor portal](https://storage.crisp.chat/users/helpdesk/website/-/c/f/9/b/cf9b185a0b087000/dp1_mkaiew.jpg =956xauto)
2. They can now upload products as usual except for that they need to choose **Digital Product or Service** as the product type.
![Digital Product as the Product Type](https://storage.crisp.chat/users/helpdesk/website/-/c/f/9/b/cf9b185a0b087000/digital-product_1nx0v9w.jpg =947xauto)
3. If you have product approvals on, you can then approve your vendor's product in the merchant portal.  Go to **Products** > choose the product under the ***Pending*** status filter and tick on the box corresponding to the product before clicking the **Bulk Actions** button to approve the product. Approval is only required based on your permission settings. You may switch approval requirement under 
![Approve Product in Merchant Portal](https://storage.crisp.chat/users/helpdesk/website/-/c/f/9/b/cf9b185a0b087000/approve-product_ntxqbt.jpg =953xauto)
##### Video recording - how to upload Digital Products

${frame}[Digital Products Module](https://www.loom.com/embed/156865bfa08c4392b602cb9fee979686)

##### Digital Products Fulfillments

Fulfilling Digital Products do not require shipping as customers can download the link to the item.

* Digital items will not show on the fulfillments page in PuppetVendors
* Digital items will be auto-fulfilled on Shopify
* Digital items delivery will be added as a note on Shopify under the notes section

![](https://storage.crisp.chat/users/helpdesk/website/-/c/f/9/b/cf9b185a0b087000/dp4_c5dwce.jpg)

##### How to assign digital files to a product or variant
[Digital Products - How to Assign Variant-specific Media Files](https://help.puppetvendors.com/en/article/digital-products-how-to-assign-variant-specific-media-files-1mtwh7f/)

##### How to activate and display a download link on the Shopify checkout page
[Digital products - How to add a Download Link on the Order Status Page](https://help.puppetvendors.com/en/article/digital-products-how-to-add-a-download-link-on-the-order-status-page-90rvgu/)


### FAQs

* **How much storage for digital files are included in the base pan with the products add-on**
Your base plan comes with a free 10GB of storage. You may purchase additional storage in increments of 10GB for $5/month each. e.g.: An addition $30GB for $15/month.

* **Where are my digital files stored?**
Your files are securely stored on our Amazon Web Services servers (AWS).



### **Need Help?**
If problems persist, please contact our support team (support@puppetvendors.com) and include a screenshot of the issue. We’ll help you troubleshoot and resolve it as quickly as possible.

