How to charge your vendors monthly subscription fees

This article demonstrates how you can create a subscription plan so your vendors pay you periodically (weekly, bi-weekly, or monthly) to access and use the vendor portal and upload products onto your platform.

Article Content

1. Requirements
2. How to set up Vendor Subscriptions
3. How to create vendor subscription plans (video recording)
4. How to apply coupon codes to individual vendor subscription
5. How to exempt vendors from the subscription
6. How to exempt vendors from the subscription (video recording)
7. How to assign plans to your vendors
8. How to assign plans to your vendors (video recording)
9. FAQs

Requirements

• A Stripe account is required for this to work. Please review if Stripe is available in your country before enabling this capability

How to set up Vendor Subscriptions

1. Navigate to Settings, then click on Vendor Subscription on the left menu.

2. This page will appear. Click the Create New Plan button.

3. Fill out the details to create your plan

4. Click the Create Vendor Subscription button to save your plan.

How to create vendor subscription plans (video recording)

How to apply coupon codes to a vendor subscription

• How apply coupon codes to individual vendor subscription

How to exempt vendors from the subscription

The exemption allows vendors to skip the need to pay for your subscription.

1. Navigate to Vendors, then click on Manage Vendors (Commissions and Profile). Tick the box corresponding to the vendor to be exempted from paying vendor subscriptions before clicking the Bulk Actions button.

2. This window will pop-up. Go to Paywall tab and click Disable vendor subscription.

Remember to click the Save button to save your preferences.

You can also manage exceptions by going to Settings > Vendor Subscriptions > Manage Exceptions and Plans

In this pop-up, click the Enable Exception button to exempt the vendor/ vendors of choice.

How to exempt vendors from the subscription (video recording)

How to assign plans to your vendors

Under Manage Exceptions and Plans, click on the blank field under the Assigned Plans column of your chosen vendor.

You can choose the plan from the options shown on this field. Your vendors will see only the plans assigned to them when they log in.

How to assign plans to your vendors (video recording)

FAQs

What happens to our existing vendors?

• Existing vendors will be prompted to select a plan once they login the first time around once at least 1 plan is activated.

Updated on: 03/06/2026