Q: Visibility Control

|| Note: To see your saved changes, please log out of the vendor portal and log back in. The article describes how you can control what your vendors can see in their portal. There are instances where you wish to hide certain information with your vendors. Be it Unit Price, Sales, Discounts, Profits, Commissions, Deductions, Payouts, Order Tags, Shipping Address, Billing Address, Customer Information or even Custom Properties attached to products from Shopify. <img src="https://storage.crisp.chat/users/helpdesk/website/cf9b185a0b087000/visibility-control_9s34d.png" alt="" /> When you choose to un-check or de-select a Sales related metric like Discounts or Profits, the respective columns would be hidden from the Dashboard, Reports and Orders page in the vendor portal. For example: In the below screenshot, you will only see that the selected options available are displayed. This is also carried over to the orders page in the vendor portal as well. <img src="https://storage.crisp.chat/users/helpdesk/website/cf9b185a0b087000/visibility-control-vendor_1p38981.png" alt="" /> || Note: To see your saved changes, please log out of the vendor portal and log back in. For Order related information like Order Tags, Shipping Address, Billing Address, Customer Information and Custom Properties, they are displayed within the slide out of each reporting line item as well on the orders and fulfillments page as information are needed. Please refer to below screenshots for samples. ![Button

Question 1

How to re-assign vendors

Accepted Answer

Upon installation of the PuppetVendors app, chances are, your vendors/seller names on your store are not properly set up and you would like to do so before importing your orders. Once you have imported the orders, you may also realize that a setup/change is required.

|| Note that when you make a change to your vendor/seller on your Shopify store, the changes do not apply to existing orders. Given this, you have to manually re-assign them from within the app for past orders. New orders will automatically be assigned to the correct vendor/seller going forward.

There are two ways on how you can re-assign your vendors through the PuppetVendors app. One way is to go to the **Dashboard **tab, choose your Vendor and hit the Report link.

Through the Dashboard tab

Alternatively, you can also go to **Vendors **> Manage Vendors (Commissions and Profile) > choose your vendor and hit the Reports link.

Through the Vendors tab

Upon hitting the reports link from any of these tabs, you can choose the items you want to re-assign and hit the Edit Selection button.

Choose your items for re-assigning

A pop-up window will appear. From under the Re-assign Items/Delete Items sub-tab, go to the **Re-assign Items to

Question 2

Demo - Merchant Portal

Accepted Answer

This article demonstrates the features and functionality of the Merchant running the marketplace. For easy reference, we have divided this demo into segments

Question 3

Set-up Paypal payouts

Accepted Answer

The article gives you important information on how to get started making payouts to your vendors via Paypal on PuppetVendors.

PayPal Requirements

To use this feature, you must meet all of Paypal's requirements listed below.

Have a PayPal business account. If not, Click here to signup
Once your PayPal business account is set-up, make sure that you have confirmed your identity, email and have your bank account linked to your PayPal business account
Permissions from PayPal to use their payouts feature (scroll to the last section for instructions to this)

If you based out of the United States (US), you are charged a fee of USD $0.25 for each payout. These are fees charged by PayPal and not PuppetVendors. PayPal fees for other countries can be found here

Connecting PayPal to PuppetVendors

After meeting PayPal's criteria above, you will need to connect PayPal to PuppetVendors. Steps on how to do this is listed below.

Create a new developer account or log in to your existing account by clicking on here -> [Log in or Sign up](https://www.paypal.com/signin?returnUri=https%3A%2F%2Fdeveloper.paypal.com%

Question 4

Visibility Control

Accepted Answer

|| Note: To see your saved changes, please log out of the vendor portal and log back in.

The article describes how you can control what your vendors can see in their portal.

There are instances where you wish to hide certain information with your vendors. Be it Unit Price, Sales, Discounts, Profits, Commissions, Deductions, Payouts, Order Tags, Shipping Address, Billing Address, Customer Information or even Custom Properties attached to products from Shopify.

When you choose to un-check or de-select a Sales related metric like Discounts or Profits, the respective columns would be hidden from the Dashboard, Reports and Orders page in the vendor portal.

For example: In the below screenshot, you will only see that the selected options available are displayed. This is also carried over to the orders page in the vendor portal as well.

|| Note: To see your saved changes, please log out of the vendor portal and log back in.

For Order related information like Order Tags, Shipping Address, Billing Address, Customer Information and Custom Properties, they are displayed within the slide out of each reporting line item as well on the orders and fulfillments page as information are needed. Please refer to below screenshots for samples.

![Button

Question 5

Supported Tracking Company List

Accepted Answer

You may choose to enter any of the supported tracking company listed below

4PX
Amazon Logistics UK
Amazon Logistics US
Anjun Logistics
APC
Australia Post
Bluedart
Canada Post
Canpar
China Post
Chukou1
Correios
Couriers Please
Delhivery
DHL eCommerce
DHL eCommerce Asia
DHL Express
DPD
DPD Local
DPD UK
Eagle
FedEx
FSC
Globegistics
GLS
GLS (US)
Japan Post
La Poste
New Zealand Post
Newgistics
PostNL
PostNord
Purolator
Royal Mail
Sagawa
Sendle
SF Express
SFC Fulfilllment
Singapore Post
StarTrack
TNT
Toll IPEC
UPS
USPS
Whistl
Yamato
YunExpress

Source

Question 6

Enable White-Label feature

Accepted Answer

The article describes how you can set up your custom vendor portal domain once you have enabled (upgrade) to add the White-label add-on.

Once you have the domain setup, you will also get access to the custom Login and Signup Links.

Setting up White-Label feature

A new window will appear. Copy the CNAME from this new window.

Copy CNAME

Hit the 'Save' button once done.

Save

Name and Host Settings

Cname Settings - this is completed with your domain registrar (the site where you purchased your domain)

Visit your domain registrar and create a new **CNAME record **with the host value of portal and the value portal.puppetvendors.com.

CNAME Record

Here is a video to serve as a reference

${frame}Whitelabel - Setup Custom Domain

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