Vendor Shipping Rates - Activate
This feature is currently in private beta. Reach out to support if you would like to test this feature.
Expected Outcome
This article guides you on how to allow your vendors to set-up custom shipping rates at Shopify checkout.
Requirements: Your store must be on any of the following Shopify Plans:
Advanced Shopify plan or higher (If paid annually, real-time Shipping rates is free)
A development store
Merchants can also reach out to Shopify Support to add real-time Shipping rates for $20 a month
Must only use the shipping rates on PuppetVendors to set up shipping rates
Confirm eligibility with by contacting Shopify support ( More info.)
Please ensure that all requirements above are met before you proceed.
HOW TO ACTIVATE VENDOR SHIPPING RATES
Activate Shipping Rates by going to Settings -> Shipping Rates and click on the activate button. Once activated, you can start setting control on whether your vendors will have the ability to set up shipping rates. Complete all steps to activate this capability.
Tell Shopify to use PuppetVendors as a shipping rate provider.
- Go to Settings
- Shipping & delivery
- Click on Manage
- Create zone
Enter a zone name
Select countries your vendor ship to
- Once the zone is created, Add rate to the zone that you just created.
Make sure your settings match with the image below when adding a rate.
Set a default or fall-back shipping rate. In the event that the vendor rates set up within the app does not show for any reason, this rate will be shown in its place preventing any potential checkout issues. Define a custom backup rates by order value option is recommended for the fall-back rate.
Handling errors
Error Message: Carrier Calculated Shipping must be enabled for your store before enabling: PuppetVendors - Marketplace Shipping Rate Provider
Please confirm with Shopify support that you have Carrier Calculated Shipping enabled. Conditions for this includes
- Being on the the Basic Shopify plan but paid for annually - Reach out to support to activate this once you have paid annually
- Being on the Advanced Shopify plan or higher
Guide on how to de-activate vendor shipping rates
HOW TO DEACTIVATE VENDOR SHIPPING RATES
This article guides you on how to DEACTIVATE using PuppetVendors for your store shipping rate provider at Shopify checkout.
Go to your Shopify admin Settings > Shipping & delivery and then click on Manage
Create a new Shipping rate that will replace the rates set by PuppetVendors. Scroll down the page and under Shipping origins section, click on the Add rate under where PuppetVendors is listed.
Note: This is important to continue allowing your customers to be able to check out from your Shopify store.
Look for PuppetVendors (1) under the Carrier name section followed by ... (2) and then click on the Delete (3) button.
Now go to PuppetVendors dashboard, go to Settings -> Shipping Rates and click on the deactivate button.
Guide on how to deactivate vendor shipping rates
Expected Outcome
This article guides you on how to allow your vendors to set-up custom shipping rates at Shopify checkout.
Requirements: Your store must be on any of the following Shopify Plans:
Advanced Shopify plan or higher (If paid annually, real-time Shipping rates is free)
A development store
Merchants can also reach out to Shopify Support to add real-time Shipping rates for $20 a month
Must only use the shipping rates on PuppetVendors to set up shipping rates
Confirm eligibility with by contacting Shopify support ( More info.)
Please ensure that all requirements above are met before you proceed.
HOW TO ACTIVATE VENDOR SHIPPING RATES
Activate Shipping Rates by going to Settings -> Shipping Rates and click on the activate button. Once activated, you can start setting control on whether your vendors will have the ability to set up shipping rates. Complete all steps to activate this capability.
Tell Shopify to use PuppetVendors as a shipping rate provider.
- Go to Settings
- Shipping & delivery
- Click on Manage
- Create zone
Enter a zone name
Select countries your vendor ship to
- Once the zone is created, Add rate to the zone that you just created.
Make sure your settings match with the image below when adding a rate.
Set a default or fall-back shipping rate. In the event that the vendor rates set up within the app does not show for any reason, this rate will be shown in its place preventing any potential checkout issues. Define a custom backup rates by order value option is recommended for the fall-back rate.
Set-up demo
Handling errors
Error Message: Carrier Calculated Shipping must be enabled for your store before enabling: PuppetVendors - Marketplace Shipping Rate Provider
Please confirm with Shopify support that you have Carrier Calculated Shipping enabled. Conditions for this includes
- Being on the the Basic Shopify plan but paid for annually - Reach out to support to activate this once you have paid annually
- Being on the Advanced Shopify plan or higher
Guide on how to de-activate vendor shipping rates
HOW TO DEACTIVATE VENDOR SHIPPING RATES
This article guides you on how to DEACTIVATE using PuppetVendors for your store shipping rate provider at Shopify checkout.
Go to your Shopify admin Settings > Shipping & delivery and then click on Manage
Create a new Shipping rate that will replace the rates set by PuppetVendors. Scroll down the page and under Shipping origins section, click on the Add rate under where PuppetVendors is listed.
Note: This is important to continue allowing your customers to be able to check out from your Shopify store.
Look for PuppetVendors (1) under the Carrier name section followed by ... (2) and then click on the Delete (3) button.
Now go to PuppetVendors dashboard, go to Settings -> Shipping Rates and click on the deactivate button.
Guide on how to deactivate vendor shipping rates
Updated on: 30/01/2025
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