How to Bulk Create New and Update Existing Vendors' details

This article aims to show how merchants can bulk upload new vendors and update vendor records in the merchant portal.

Article Contents

1. How to Bulk Create New and Update Existing Vendors' details
2. How to Bulk Create New and Update Existing Vendors' details (video recording)

How to Bulk Create New and Update Existing Vendors' details

1. In the merchant portal, go to Vendors > Manage Vendors (Commissions and Profile) > click the Import button

2. This pop-up window will appear. Click on the Export as CSV button to download the template

3. Once downloaded, the file will look like so.

To create new vendors, make sure that Column A (Vendor ID) is empty and fill out the other columns except for the CreatedOn column (the values here should be deleted)

To update an existing vendor, keep the Vendor ID field value and update the column that needs to be updated.

4. Save your changes as a CSV file and upload the file by clicking the Upload button on the pop-up window

5. Choose the file for upload in this window

6. Once the file is uploaded, the data will appear in this window and these need to be verified.

7. After verification, click on the Submit button to process the upload and a confirmation message will appear that the vendors are uploaded.

8. To confirm the upload and new vendors, go to Vendors > Manage Vendors (Commissions and Profile) and search for the vendor.

How to Bulk Create New and Update Existing Vendors' details (video recording)

Updated on: 21/05/2026