[BETA] Global Vendor Payouts by Stripe

This article provides essential information about the Global Payouts feature. Global Vendor Payouts enables you to send payments to your vendors quickly and securely via Bank Transfer, like ACH or FPS.

Article Content

1. How to activate Global Payouts on Stripe
2. How to top up your account balance to make a vendor payout
3. How to activate Global Payouts in PuppetVendors
4. How do vendors connect their bank accounts
5. Payout fees
6. Troubleshoot Stripe errors

How to activate Global Payouts on Stripe

1. Create a new Stripe Account. Click Here To Signup For A Stripe Account. Log in if you have an existing Stripe account.

Before activating Global Payouts, please ensure that you are NOT in Test mode.

2. Navigate to Settings on Stripe (#1).
3. Navigate to Global Payouts to activate permissions (#2).
4. Customise the vendor's intake form with your business name, colour, and icon. Go to the business brand settings page.

3. Under Recipient commission permissions, select Allow Stripe to email recipients for you (#1) and under the Payout methods, activate the Standard option (#2). The standard option is a free top-up method which typically arrives in 2-3 days from your bank account.
4. Navigate to **Manage (#3) **where you can connect your bank account to Stripe where funds for payouts will be drawn/debitted from. Add atleast 1 Bank account in USD or GBP.

How to top up your account balance to make a vendor payout

1. Navigate to Global Payouts
2. Click on the Add money button

3. Complete the transfer details, review and then confirm the transfer. This typically take 2-3 business days but can take upto a maximum of 7 days. Plan ahead.

How to activate Global Payouts in PuppetVendors

1. Log into your Stripe account to get the Stripe Secret Key.
2. Navigate to Developers -> API keys.

3. Copy the Secret Key

1. Navigate to Settings (#1) -> Payouts (#2) and click on the Stripe tab (#3).
2. Paste the copied Stripe Secret Key into the input box (#4).
3. Check the Global Payouts checkbox and click on the save button (#5).
4. Click on Test to get a confirmation that Stripe has been setup correctly.

How do vendors connect their bank accounts

Vendors can connect their bank accounts by logging into their vendor portal and then

1. Vendor logs into the vendor portal
2. Navigates to Profile
3. Scroll down to the Payouts section
4. Selects Global Payouts and clicks on the Connect Bank Account
5. Click the Save button

Payout Fees

Troubleshooting Stripe Payouts

1. Branding Error

This error is common when testing your Stripe connection. This simply means that you haven't completed your brand settings in your Stripe account. Go to the Business brand settings page in the dashboard to include your business name, colour, and icon.

2. Insufficient funds

How to resolve?

You can top-up your Stripe balance to be able to make a payout of the pending amount. Go to top-up your Stripe balance and then retry the failed payout.

Make sure that you stop automatic transfers from Stripe to your bank account as well following the guide below.

How to Manage or Stop Automatic Transfers:

• Change Schedule: Navigate to Settings  Bank accounts and scheduling to change automatic payouts from daily to weekly/monthly.
• Switch to Manual: In the same settings area, select Manual to only transfer funds when you click "Pay out".
• Update Bank Account: Ensure your bank account is connected and verified in the Settings area to avoid payout failures.

Updated on: 04/05/2026