Retry a failed payout
Below are instructions on how you can retry failed payouts or simply mark the payout as paid if a different payout method was used.
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How to retry a failed payout in PuppetVendors
- Go to the Payouts tab
- Then go to Completed Payouts
- Filter your view to Failed Payments
- Choose the payout to retry and click the View Details button
- A new window will appear and depending on the error, you can click the Retry Payout button
- You can also mark the payout as paid if it was paid through other methods like Cash, PayPal and/or Stripe accounts not connected to PuppetVendors, Bank Transfer or others.
- The comments box is available should you want to add additional text or reference numbers
- Click the Save button to save your entry
- The payout status will change from Failed to Paid
How to retry failed payouts (video recording)
Updated on: 29/09/2025
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