• Welcome to PuppetVendors!

  Welcome to PuppetVendors' Help Center! We are here to answer any questions or concerns you may have. PuppetVendors is what you are looking for if you are building A multi-vendor marketplace on Shopify A consignment business (both online only and online + retail store) Selling artist's digital or print art online The application is flexible enough for you to use the individual components to fit your needs like the payouts, products or fulfillment modules. If you require asSome readers

• Demo - Merchant Portal

  This article demonstrates the features and functionality of the Merchant running the marketplace.Popular

• Pricing - Changing your plans on PuppetVendors

  This article demonstrates how you can change your plans on PuppetVendors. Article Content How to change your plan under the Pricing tab (video recording) How to change your plan under the Pricing tab How to change your plan under the Pricing tab (video recording) frame Upgrading to a Paid Plan (https://www.loom.com/embed/df0c55e33d6a4201a2d8cd033fe0Few readers

• How to add features/add-ons to your existing plan on PuppetVendors

  PuppetVendors has powerful features to support your growth. These are: White-label - aligns with your brand identity. Customize your PuppetVendors portals (merchant and vendor portals) and vendor sign-up and login pages by adding your logo and company domain. Fulfillment - allows your vendors to fulfill orders by item or by bulk, print packing and shipping labels. Visibility Control - regulate data fields visible and editable to your vendors Products - manage the products aFew readers

• How to delete orders or items from your reports

  This article shows you how you can delete orders from PuppetVendorsSome readers

• Vendor Identification Tag / Connecting products to vendors

  There needs to be a way to connect products to vendors and vice versa. By default, PuppetVendors allows you to link them using the Vendor field (see below image). However, there will be instances where you are already using the vendor field for something else and need another way to coFew readers

• Assign Products to Vendors

  When adding a new product in Shopify Admin, ensure that the Vendor field is set up as you wish for it to appear on PuppetVendors. Please refer to the image below. Assigning Products to Vendors in Shopify The app uses this field to identify each vendor line item within an order, and it applies to orders with multiple vendors. We refer to this field to automatically split an order by vendor and corSome readers

• How to re-assign vendors

  This article shows how merchants can re-assign items to vendors. Article Content How to re-assign vendors to items in the vendor reports How to re-assign items to vendors in the vendor report (video recording) How to re-assign vendors to items in the vendor reports Upon installation of the PuppetVendors app, chances are, your vendors/sPopular

• Notifications

  This article demonstrates how you may enable or disable new order email notifications for each of your vendors and also, how to prevent them from going to spam. Article Content Types of Notifications in PuppetVendors How to enable/disable notifications (video recording) (6-how-to-enabledisable-notifications-video-recoSome readers

• Customize your email notifications

  This article demonstrates how you can add customized content to your outgoing email notifications. To do this, go to Settings Communications Emails and select which email notification you would like to customize. Custom Content for emails Once you have added your custom content, click on the Save button to save your entries. Custom content for email (https://storaFew readers

• Enable/Disable Order Notifications for Vendors

  This article describes how you can enable/disable order notifications for your vendors. Go to Vendors -Manage Vendors (Commissions and Profiles) Vendors Listing Page Select Vendors by checking the row level checkboxes on the left hand most column to select/de-select a vendor and then followed by the "Bulk Actions" button. Bulk Actions button (https://storage.crisp.chat/uFew readers

• Calculations

  This article describes how calculations take place in the app along with the formulas. Article Content Calculations Terms and Formulas Calculations Settings Calculations Terms and Formulas Gross Sales = Unit Price * Quantity Net Sales = Gross Sales - Discounts - Tax (if tax settings are turned on) Cost Of Items/Cost Of Goods Sold (COI/COG) = Information fetched from the Cost Of Item field in yoFew readers

• How to create Custom Items (subscription, shipping fees, tips, etc.)

  This article demonstrates how you can add/deduct charges for additional income from one or more vendors. These can be applied one-time or as recurring charges. Article Content Common use cases for custom items Creating Custom Items (video recording) Creating Custom Items Common use cases for custom items Deduct fees Pay tips Charge a monthly SubscriptPopular

• Automated Reporting - Automatically send sales report to your vendors

  This article demonstrates how you can automatically send sales reports to your vendors. Article Content Requirements How to activate automated reporting for a vendor How to activate automated reporting for a vendor (video recording) Requirements Requires a vendor to have at least one user login account associated with it (GuidFew readers

• Adding your own Knowledge Base or Chat Bubble via third-party script

  This article will guide you on how you are able to add your own knowledge base embeds or chat bubbles into the app so that you are able to communicate with your vendors directly.Few readers

• How to create tabbed content in the vendor custom page

  This article demonstrates how you can add multiple tab content on the custom pageSome readers

• For Enterprise Plan only - Managing Staff Accounts

  This article demonstrates how a merchant with an enterprise plan can create staff accounts. Article Content Create Staff Accounts (video recording) Create Staff Accounts Create Staff Accounts (video recording) frame Staff Accounts (https://www.loom.comFew readers